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Documentation Index

Fetch the complete documentation index at: https://docs.integrabot.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Welcome

This guide walks you through the essential steps to start using Integrabot. By the end, you will have a working AI Assistant talking to your customers via WebChat or Telegram.
Estimated time: 5–10 minutes

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Prerequisites

An Integrabot account (if you don’t have one, create one here)
Basic information about your business (products / services)

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Step 1: Configure your AI Assistant

1

Open My Assistant

In the sidebar, click My Assistant
2

Define the Goal

In Main Goal, describe your assistant’s purpose
3

Write Instructions

In Instructions, detail how the assistant should behave
4

Choose Communication Style

Pick a temperature (start with 0.3, balanced)
5

Save

Click Save at the top of the page
You can test your assistant by clicking the chat icon at the bottom right of the screen.

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Step 2: Add Knowledge

  1. Go to Knowledge Base
  2. Click Text
  3. Paste your information
  4. Click Save

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Step 3: Connect a channel

  1. Go to Channels
  2. Click Add Channel and select Web Widget
  3. Customize colors, position and welcome message
  4. Copy the HTML snippet and paste it on your site before the </body> tag

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Step 4: Test your Assistant

1

Open Test Chat

Click the chat icon at the bottom right
2

Simulate a Conversation

Ask questions as if you were a customer
3

Evaluate Responses

  • Are responses correct?
  • Is the tone appropriate?
  • Is the assistant using knowledge base information?
4

Adjust if Necessary

If something is off, go back to My Assistant and tweak the instructions

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Step 5: Your Assistant is Live 🚀

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What happens now?

  1. Visitors using your WebChat or chatting with your Telegram bot are served automatically
  2. The assistant uses the instructions and knowledge you configured
  3. You can monitor all conversations in real time in Conversations
  4. If needed, you can intervene manually in any conversation

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Monitoring

Conversations

View and interact with conversations in real time

Leads

See captured contacts and their information

Dashboard

Track service metrics and performance

AI Tools

Expand the assistant’s capabilities with tools

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Need Help?

Email Support

hello@integrabot.ai

Community

Join our Discord
Done! Your AI Assistant is configured and working.
📚 More Guides: Full guides in Portuguese at /pt/ (English translation in progress).