What is Integrabot?
Integrabot is a customer service automation platform that combines advanced Artificial Intelligence with WebChat (embedded chat widget) and Telegram to transform how you communicate with your customers.Intelligent AI Assistant
Create a personalized virtual assistant that understands your business and replies to your customers automatically 24/7
WebChat
Embed a chat widget on your website to engage visitors in real time
Telegram
Connect a Telegram bot and talk to your customers on that channel
Knowledge Base
Train your assistant with documents, URLs and direct text
Key Features
🤖 Customizable AI Assistant
- Goal and Instructions: Define the assistant’s purpose and guidelines
- Communication Style: Formal, balanced or empathetic
- Restrictions: Establish business rules
- Custom Tools: Connect APIs and external systems
📚 Intelligent Knowledge Base
- Import website content automatically
- Upload documents (PDF, DOC, DOCX, TXT)
- Add text directly with the integrated editor
- Organize content by categories
💬 Conversation Management
- View all conversations in real time
- Human intervention when needed
- Full message history
- Transfer between AI and human agent
🔧 AI Tools
- Native system tools
- External API integration
- Automated actions
- Webhooks for integrations
Use Cases
E-commerce
E-commerce
- 24/7 automated customer service
- Product catalog presentation
- Order tracking
- Sales lead qualification
Services and Consulting
Services and Consulting
- Meeting scheduling
- Lead qualification
- Quotes
- Automated FAQ
Healthcare and Clinics
Healthcare and Clinics
- Appointment scheduling
- Reminders
- Pre-service triage
- Procedure information
Education and Courses
Education and Courses
- Lead capture
- Course information
- Enrollment
- Student support
How Does It Work?
1
Configure your Assistant
Define goal, instructions and communication style
2
Add Knowledge
Feed the knowledge base with information about your products and services
3
Connect a channel
Embed the WebChat widget on your site or enable the Telegram bot
4
Start Serving
Your assistant is ready to talk to your customers
Next Steps
Quick Start
Get started in 5 minutes
Configure Assistant
Customize your AI Assistant
Questions? Contact our support at hello@integrabot.ai
🌐 Note: Full English documentation is being translated. Main guides available in Portuguese at
/pt/.