What is Integrabot?
Integrabot is a complete customer service automation platform that combines advanced Artificial Intelligence with WhatsApp Business API to transform how you communicate with your customers.Intelligent AI Agent
Create a personalized virtual assistant that understands your business and automatically responds to your customers 24/7
WhatsApp Integration
Connect directly with your customers through WhatsApp, the most popular communication channel
Knowledge Base
Train your agent with your business information through documents, URLs and direct text
Interactive Flows
Create forms and interactive flows within WhatsApp to capture leads and qualify customers
Key Features
🤖 Customizable AI Agent
Configure your agent’s behavior completely:- Goal and Instructions: Define the agent’s purpose and guidelines
- Communication Style: Choose between formal, balanced or empathetic
- Restrictions: Establish limits and business rules
- Custom Tools: Connect APIs and external systems
📚 Intelligent Knowledge Base
Feed your agent with relevant information:- Import website content automatically
- Upload documents (PDF, DOC, DOCX, TXT)
- Add text directly with integrated editor
- Organize by categories for better structure
💬 Conversation Management
Complete control over interactions:- View all conversations in real-time
- Human intervention when needed
- Complete message history
- Transfer between AI and human agent
📋 WhatsApp Flows (Smart Forms)
Create interactive experiences:- Native forms within WhatsApp
- Structured information capture
- Multiple field types (text, date, selection)
- Real-time preview
🔧 AI Tools
Expand your agent’s capabilities:- Native system tools
- External API integration
- Automated actions
- Webhooks for integrations
Use Cases
E-commerce and Online Sales
E-commerce and Online Sales
- 24/7 automated customer service
- Product catalog presentation
- Order capture via WhatsApp
- Delivery tracking
- Sales lead qualification
Services and Consulting
Services and Consulting
- Consultation and meeting scheduling
- Potential customer qualification
- Automatic quote provision
- Automated FAQ
- Intelligent follow-up
Healthcare and Clinics
Healthcare and Clinics
- Appointment scheduling
- Automatic reminders
- Pre-service and triage
- Procedure information
- Exam confirmation
Education and Courses
Education and Courses
- Interested student capture
- Course information
- Enrollment process
- Student support
- Notices and reminders
How Does It Work?
1
Connect your WhatsApp
Link your WhatsApp Business account through QR Code - quick and secure process
2
Configure your Agent
Define your virtual assistant’s goal, instructions and communication style
3
Add Knowledge
Feed the knowledge base with information about your products and services
4
Create Flows (optional)
Set up interactive forms for lead capture and scheduling
5
Start Serving
Your agent is ready to talk to your customers automatically!
Benefits
Time Savings
Automate up to 80% of customer service and free your team for strategic tasks
24/7 Availability
Serve your customers anytime, even outside business hours
Scalability
Serve thousands of customers simultaneously without increasing costs
Consistency
Standardized responses aligned with your guidelines
Structured Data
Capture and organize information systematically
Easy Integration
Connect with your existing systems and tools
Next Steps
Quick Start
Get started right now in 5 minutes
Connect WhatsApp
Step-by-step guide to connect your WhatsApp
Configure Agent
Learn to personalize your AI agent
How AI Works
Understand the technology behind Integrabot
Questions? Contact our support at [email protected]
🌐 Note: Full English documentation is being translated. Main guides available in Portuguese at
/pt/.